Ghana Commercial Bank (GCB) is one of the leading financial institutions in Ghana that aims to offer the best monetary services to its clients. To maintain its position and remain relevant in this competitive market, GCB re-branded recently to serve its customers better. This change has made the banking industry in Ghana to be perceived differently by all stakeholders and clients. In a fast evolving world, the bank is well asserted and has incorporated internet banking, which has taken their services a notch higher. Traction in the GCB branches in Accra and all over the country has also multiplied immensely.